Returns & Exchanges
At Muse 2, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days to your original payment method.